Brand: Terms & Conditions | Update: 28/11/2025

Welcome to Daksha and Wardrobe. By using our website or mobile app, you agree to be bound by these Terms & Conditions (“T&C”).
Please read them carefully.


1. Agreement

By accessing or using the Daksha and Wardrobe website or mobile app, the User is legally contracting with Daksha and Wardrobe, and these T&C—including all policies—constitute binding obligations between the User and Daksha and Wardrobe.


2. Changes to the Terms & Conditions

Daksha and Wardrobe reserves the right to modify, change, add, or remove any part of these T&C at any time without prior notice.
Continued use of the website or app means you accept the updated T&C.

For questions regarding these T&C, please contact us at:
📧 helpdesk@dakshaandwardrobe.com
📞 90393 39309


3. Eligibility to Use

Use of the Daksha and Wardrobe website/app is permitted only to individuals who can legally form binding contracts under the Indian Contract Act, 1872, or equivalent laws applicable to the User’s jurisdiction.

If we discover that a User is a minor or legally incapable of entering contracts, we reserve the right to terminate access or membership.


4. Intellectual Property Rights

All content on the Daksha and Wardrobe platform—including text, images, designs, logos, graphics, software, and media—is protected by copyright, trademarks, and intellectual property laws.

Users may view and display content for personal, non-commercial use only.

Users shall not:

  • Reproduce

  • Modify

  • Copy

  • Distribute

  • Sell

  • Commercially use

any content from Daksha and Wardrobe without written permission.


5. Copyrights & Trademarks

Daksha and Wardrobe and its licensors retain full rights to all intellectual property featured on the website/app.

No license is granted to Users through website access.
All brand names, logos, design marks, slogans, and product names remain the exclusive property of Daksha and Wardrobe or its partners.

Links to third-party websites are for convenience only. Daksha and Wardrobe is not responsible for their content or accuracy. Users visit them at their own risk.


6. Information Accuracy

Product images displayed are for representation only.
Actual colors, appearance, and packaging may vary.

All product information is provided on an “AS IS” basis without warranties. Daksha and Wardrobe makes no guarantee regarding completeness, accuracy, or reliability of content.

We are not liable for:

  • Any losses (financial or otherwise)

  • Reliance on product information

  • Display or color mismatches


7. User Conduct & Content

Users agree to comply with all applicable laws while using the Daksha and Wardrobe platform.

Users may submit reviews, comments, images, suggestions, and other information (“User Content”), provided such content:

  • Is original

  • Does not infringe on others’ rights

  • Is legal and non-defamatory

By submitting User Content, the User grants Daksha and Wardrobe a royalty-free, perpetual, transferable license to use, publish, modify, and distribute such content globally.

Users must not submit content that is hateful, obscene, misleading, harmful, or illegal.

Daksha and Wardrobe reserves the right to remove or modify User Content at its discretion.

Users agree to indemnify Daksha and Wardrobe for any claims arising from their submitted content.


8. Restrictions

Users must NOT:

  • Harm the brand’s reputation

  • Use the platform for commercial promotion

  • Engage in spamming or phishing

  • Breach or attempt to breach security

  • Misuse the website’s features

  • Upload harmful code (viruses, malware, spyware, worms)

  • Impersonate others

  • Post abusive, defamatory, pornographic, hateful, discriminatory, or offensive content

  • Upload misleading or illegal content

Violation may result in suspension or permanent account termination.


9. Personal Information

All personal information submitted is governed by the Daksha and Wardrobe Privacy Policy.

Users are responsible for maintaining confidentiality of account details, passwords, and login credentials.

Daksha and Wardrobe is not liable for loss arising from User negligence.

For security concerns, please contact:
📧 helpdesk@dakshaandwardrobe.com
📞 90393 39309


10. Non-Confidential Information

Any suggestions, ideas, or feedback submitted by Users shall be deemed non-confidential, and Daksha and Wardrobe may use them freely without any obligation or compensation.


11. Account Creation & Registered User Obligations

Users must provide accurate, current, and complete information while creating an account.

Daksha and Wardrobe reserves the right to:

  • Refuse service

  • Suspend accounts

  • Cancel orders

Users are responsible for activities under their account.


12. Service, Orders, Pricing & Payments

Services include:

  • Use of website/app

  • Purchasing products

  • Order delivery

  • Customer support

Customer support email:
📧 helpdesk@dakshaandwardrobe.com

Prices are shown in Indian Rupees and may change without prior notice.

Daksha and Wardrobe may cancel orders due to:

  • Out-of-stock items

  • Pricing errors

  • Payment issues

  • Shipping limitations

  • Any other reason deemed valid

Refunds will be initiated in such cases.

Payment failures, delays, or unauthorized transactions due to bank or third-party issues are not the responsibility of Daksha and Wardrobe.

We may request additional verification such as ID proof or KYC documents.


13. Cash on Delivery (COD) Fees

DACSHA AND WARDROBE may charge a COD fee (if applicable).
COD may be disabled for accounts with high return or non-acceptance rates.

Customers must ensure correct details for refunds.


14. Store Credits

  • Issued at our discretion

  • Non-transferable

  • Cannot be converted to cash

  • Valid for 12 months

  • Misuse may lead to revocation

  • Returned orders paid by store credit will be refunded in credits only


15. Shipping Charges

A shipping charge of ₹99 may apply and is non-refundable for returns or cancellations.


16. Discount Coupons

Coupons:

  • Are non-transferable

  • Have an expiry date

  • Cannot be resold or exchanged for cash

  • May be canceled if misuse is detected


17. Shipping & Delivery

Users must provide accurate shipping details.

Delivery time ranges from 12 hours to 10 days depending on location.

Daksha and Wardrobe is not responsible for delays due to incorrect details.

Claims regarding delivery issues must be raised within 48 hours of delivery status.


18. Returns, Refunds & Cancellations

Daksha and Wardrobe follows the Return & Refund Policy displayed on the platform.

(Your previously created 3-day damaged/wrong item policy applies here.)


19. Disclaimer & Warranties

The platform and all services are provided “AS IS” without any warranties.

We are not responsible for:

  • Errors

  • Interruptions

  • Unauthorized access

  • Viruses

  • Delays

  • Inaccurate content

  • Damage from use of third-party links


20. Limitation of Liability & Indemnity

Daksha and Wardrobe is not liable for indirect, incidental, or consequential damages.

Our maximum liability is limited to the amount paid for the product in dispute.

Users agree to indemnify Daksha and Wardrobe for:

  • Violations of T&C

  • Illegal use of platform

  • Third-party rights violations


21. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, war, government actions, pandemics, and internet failures.


22. Hyperlinks

External links are for convenience only.
Daksha and Wardrobe does not endorse or guarantee third-party content.


23. Use of Cookies

We use cookies to enhance user experience. By continuing to use the site, you consent to cookie usage.


24. Offensive Content

Users may encounter content they find offensive.
Daksha and Wardrobe is not responsible for such content.


25. Severability

If any provision is found unenforceable, the remaining T&C remain valid.


26. Waiver

Failure to enforce any part of these T&C does not constitute waiver of rights.


27. Unauthorized Use

Unauthorized use of the Daksha and Wardrobe platform may result in legal action.


28. Communication Consent

By using the platform, the User agrees to receive communication via:

  • Phone

  • SMS

  • Email

  • WhatsApp

This includes order updates, feedback requests, and support communication.


29. Grievance Redressal

You may contact our Grievance Redressal Officer:

Name: [Add Name]
Address: [Add Full Address]
Phone: 90393 39309
Email: helpdesk@dakshaandwardrobe.com
Time: Mon–Sun (9:00 AM–6:00 PM)

If you’d like, I can adjust these details.


30. Interpretation & Jurisdiction

These T&C are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in [Indore].

(Example: Bangalore, Delhi, Mumbai, etc. Add your city.

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